Investigating issues with Matchmaker match assignments
Major incident
Multiplayer
Matchmaker
2023-01-16 13:26 UTC
· 58 minutes
Updates
Resolved
January 16, 2023 · 14:25 UTC
Our engineering team is seeing full recovery to the Matchmaker platform after their fix was implemented.
If you are still seeing any issues, please reach out to our support team.
Monitoring
January 16, 2023 · 14:06 UTC
Our Engineering team have found what looks to be the cause of this issue and has implemented a fix. We are now monitoring the platform to confirm if this fix has had a positive effect on matches starting
Investigating
January 16, 2023 · 13:30 UTC
We are investigating a small number of matchmaker tickets that are not successfully placing players into matches.
Our engineering team are actively investigating the issue, and we will provide more updates when available
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