Investigating service outage

Major incident Unity DevOps
2023-07-04 13:41 UTC · 6 days, 3 hours, 6 minutes

Updates

Resolved

We identified the root cause for the issue that resulted in the UDP application working only intermittently. Incident should now be resolved.

July 10, 2023 · 16:46 UTC
Monitoring

The incident has been resolved!
We are currently monitoring and getting feedback from various users who reported the original issue.

We will provide you with more updates shortly

July 10, 2023 · 16:12 UTC
Investigating

We continue investigation, Some users reported being able to access the dashboard while others continue having issues.

As soon as we have more information we will update you.

Apologies for the inconvenience.

July 7, 2023 · 19:58 UTC
Monitoring

UDP services have been restored

July 6, 2023 · 07:48 UTC
Update

We want to inform you that an issue has been detected and we are actively working to resolve it.

Our team is dedicated to fixing this problem swiftly.

We will keep you updated on our progress and notify you as soon as the fix is implemented.

We apologize for any inconvenience caused and appreciate your patience.

July 5, 2023 · 15:57 UTC
Issue

We are currently investigating a service outage with UDP.
We will update the status as soon as we have more information.

July 4, 2023 · 13:41 UTC

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