Parsec - Outage of Bot Detection Service

Minor incident Parsec Parsec API
2023-10-30 08:10 UTC · 26 minutes

Updates

Retroactive

Incident Timeline

  • 20:10 UTC - Parsec received reports of users being unable to create new accounts.

  • 20:21 UTC - Parsec determined the root cause to be an outage of our CDN service resulting in a failure to verify users through our bot detection service.

  • 20:34 UTC - The Parsec CDN reported recovery of its degraded bot detection service.

  • 20:36 UTC - Parsec validated that services relying on this bot detection service had recovered.

October 30, 2023 · 20:43 UTC

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