Asset Manager Transformations are taking a long time

Major incident Asset Manager Asset Transformations
2024-03-13 14:00 UTC · 5 hours, 25 minutes



The mitigation we have put in place is holding steady and we are seeing the service return to normal. we will continue to monitor the situation.

March 13, 2024 · 19:24 UTC

We have discovered an issue in the service which was hindering throughput. We have implemented a temporary workaround and will continue to monitor the system

March 13, 2024 · 16:44 UTC

We are seeing that some transformations (thumbnail generation) are taking a long time. We are investigating the cause.

March 13, 2024 · 15:56 UTC

← Back