Recent post-install metrics missing from reporting

Minor incident Growth User Acquisition
2024-09-30 05:33 UTC · 1 day, 20 minutes

Updates

Resolved

We have restored all reporting data successfully.

October 1, 2024 · 05:53 UTC
Update

We have started to refill the missing reporting data. We estimate the reporting data to be fully up to date today by 15:00 UTC. The data will become available in batches with some hours and days being visible before others.

We are very sorry for the inconvenience.

September 30, 2024 · 07:33 UTC
Issue

We have noticed that our reporting is missing post-install metric updates since Sep 25th. This affects metrics like ROAS and retention. We are investigating and working on fixing the issue as soon as possible.

Pre-install metrics like starts, clicks, installs are being reported normally. Your campaigns are continuing to operate normally.

September 30, 2024 · 05:33 UTC

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