Multiplay Service Maintenance - November 26th from 2024-11-26 09:00 UTC to 2024-11-26 16:00 UTC

The expected maintenance work has been completed successfully.

We are now monitoring the system to ensure platform stability.

Planned Maintenance

• Maintenance window: 09:00 UTC - 16:00 UTC
• Migration Window: 10:00 UTC - 11:00 UTC (time at risk for service impact)

What will happen?
This maintenance will involve a small window of downtime for the Multiplay Platform.

During the migration window, we’ll have a brief pause in allocation responses for an estimated 10 seconds. (Between 10:00 UTC - 11:00 UTC)

• Once the task is completed we expect everything to resume normally and finish processing all tasks that were queued while the update was taking place.

This 10-second pause will not be noticeable to most customers, and we expect the platform to return to full operation.

Our Engineering teams are working hard to mitigate the risks associated with performing this essential maintenance, however, there remains a low risk of downtime beyond the 10-second window experienced in our testing.

Support will be on hand for any questions or concerns you may have.