Users unable to complete purchases on checkout flow
Major incident
Websites
Unity Store
2024-11-29 14:35 UTC
· 2 days, 18 hours, 55 minutes
Updates
Issue
December 2, 2024 · 17:30 UTC
Summary
There was an impact on the checkout flow that prevented users from completing purchases.
Update
We mitigated the incident on Monday Dec 02 9:30am UTC. We are working to improve monitoring and testing processes to prevent similar issues in the future.
If you are still seeing issues, please contact our support team.
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