ISP redundancy installation and testing. from 2025-04-24 19:00 UTC to 2025-04-24 20:00 UTC

We have successfully integrated our secondary Internet Service Provider (ISP) and completed initial traffic routing for validation, which was successful.
During the failover testing, we identified a mismatch in the BGP timer configuration between the ISP and our data center. As a result, we will be coordinating with the ISP to properly align the fail over setup.

We are currently in the process of gathering the necessary information and will be scheduling a follow-up maintenance window to complete testing of the remaining configuration.

This maintenance window is essential to implement a secondary Internet Service Provider (ISP) to improve redundancy and resilience. It will involve equipment installation, network configuration, and hard fail over test scenarios to ensure optimal performance in future network redundancies.

We apologize for any inconvenience this may have caused and thank you for your understanding as we work to improve and enhance the reliability of our services.