[Authentication] Player Names service errors

Minor incident LiveOps Unity Authentication
2025-09-26 16:39 UTC · 15 hours, 24 minutes

Updates

Resolved

The issue with the Player Names service was resolved at 00:10 UTC on Saturday, 27 September.

September 27, 2025 · 08:02 UTC
Monitoring

The PlayerNames service performance has improved significantly. We are continuing to monitor it closely and will post further updates as we return to normal levels.

Apologies for any inconvenience.

September 27, 2025 · 00:48 UTC
Investigating

Engineers are investigating. Further updates will be provided as we work to resolve the issue.

You may experience occasional authentication errors.

September 26, 2025 · 19:42 UTC
Issue

We are currently experiencing an issue with the UGS - Authentication, Player Names service. Calls to the UpdatePlayerNameAsync() method are returning a 503 server error.

Engineers are investigating. Further updates will be provided as we work to resolve the issue.

September 26, 2025 · 16:39 UTC

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