[Leaderboards] Player Names

Minor incident LiveOps Leaderboards
2025-10-09 09:58 UTC · 5 days, 1 hour, 20 minutes

Updates

Resolved

We have implemented measures to prevent a recurrence of the issue, and the Player Names service continues to operate in a healthy state.

Unfortunately, we were unable to restore the small number of overwritten player names. These names can be updated to a desired name using the standard methods available through the game client or game server.

We apologize for any inconvenience.

October 14, 2025 · 11:15 UTC
Monitoring

We are investigating reports of Leaderboards Player Names being changed to randomly generated replacements.

It is normal for new, unnamed players to be assigned a new, randomly generated name for Leaderboards to display. But existing player names should not be overwritten unexpectedly.

Initial investigation suggests that this may be impacting a subset of players during a 3-minute period around 19:10 UTC on 8th Oct.

Updates will be posted as the investigation progresses.

October 9, 2025 · 09:58 UTC

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