Delays in processing new DevOps subscriptions

Minor incident Collaboration / Unity DevOps Unity Version Control Web
2026-03-02 09:00 UTC · 15 hours, 29 minutes

Updates

Issue

We are currently rolling out an upgrade to our DevOps subscriptions to provide higher free tier limits for all users. To apply these benefits, our systems are updating over 1 million existing accounts.

Due to the high volume of updates, we are experiencing a backlog in processing new purchase events on UVCS. Customers attempting to purchase or activate a new DevOps plan may experience a delay of up to 120 minutes before the update is reflected in their dashboard.

Please note that no data is being lost; all requests are queued and will be processed automatically. We apologize for the inconvenience and are working to clear the backlog as quickly as possible.

March 2, 2026 · 13:44 UTC

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