Cloud Save service calls are timing out

Major incident LiveOps Cloud Code Cloud Save
2026-07-06 18:00 UTC · 19 hours, 45 minutes

Updates

Resolved

The service has been fully restored and is operating normally.

July 8, 2026 · 10:58 UTC
Resolved

The incident has been resolved.

July 7, 2026 · 19:23 UTC
Resolved

The service has been fully restored and is operating normally.

July 6, 2026 · 21:30 UTC
Monitoring

Services are returning. We continue to monitor the service while services comes back online.

July 6, 2026 · 20:33 UTC
Investigating

Our team is investigating an issue with the underlying persistence layer for Cloud Save. We will provide more information shortly.

July 6, 2026 · 20:23 UTC
Investigating

We are currently investigating an issue with Cloud Save that is impacting read and write functionality. This will also impact down stream users of Cloud Code where they are using Cloud Save in their modules. Our engineering team is actively triaging the situation, and we will provide an update as soon as we have more information.

July 6, 2026 · 18:57 UTC

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