Vivox Service Advisory: Windows 7/8 Voice Connectivity
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April 14, 2026 · 18:17 UTC
We are monitoring a potential issue affecting unpatched Windows 7 and Windows 8 end user systems. Due to expiring certificate support for these older operating systems, some users may experience disruption to Vivox voice services beginning around 23:00 GMT / 19:00 EDT. We are actively investigating and working to mitigate impact. Impacted users may remediate the issue using the following: https://support.microsoft.com/en-us/topic/support-for-urgent-trusted-root-updates-for-windows-root-certificate-program-in-windows-a4ac4d6c-7c62-3b6e-dfd2-377982bf3ea5
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