Current incidents
We are continuing to investigate the degraded performance for Windows 11 24H2 builders in the Americas region. Due to the extended timeframe and regional impact, we recommend switching builds to the European region where possible and permitted by your data requirements (Dashboard > Build Automation > Settings > Location) until the issue is resolved.
We are currently experiencing degraded performance affecting UBA Mac builds in the Americas region. Our team is actively investigating and working to restore service.
We’ve upgraded our billing platform to provide near real-time usage and cost tracking, budget alerts, and spend limits. You may see intermittent delays or inconsistencies in usage data as the new system stabilizes.
No action needed on your end. We’re actively monitoring and will update this page as things settle.
A scheduled maintenance update will be performed on voice platform (mt1p.vivox.com) on Monday Sept 14th 11:00am EDT. During this time any users in channel will be unaffected but new users may be unable to join a channel. The maintenance is expected to take less than 10 minutes; however, we will continue to monitor the voice platform for 1 hour and will notify you upon completion.
Past Incidents
We have confirmed platform stability and consider this incident resolved. If you are still seeing issues, please contact our support team.
DDos affected signaling service on mtu1xp environment, its resolved now.
Impact window :
Drop started :14:36 UTC
Usage recovery : 14:42 UTC
- Vivox operations
Services Status